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Operational AI for high-stakes industries

Your operations are telling you what to fix. Most teams never hear it.

Most of what's costing you money is already in your data — buried in queue logs, reviews, SOPs, and batch records nobody has time to read. We build AI that surfaces the parts that matter.

What We Build

Two platforms. Five products. One way of working.

We build AI for industries where the cost of getting it wrong is real — lost revenue, failed batches, missed submissions. Not a general-purpose tool dressed up for your sector. Software designed around the actual workflows, data, and decisions your team runs every day.

Retail & Hospitality

Serva

Helps customer-facing operators understand where revenue is leaking, what reviews are really telling them, and how to fix it — without adding another tab to monitor.

Serva Flow (Flagship) · Serva Pulse

Explore Serva
Life Sciences & Healthcare

Sutra

Helps Quality, Manufacturing, and Regulatory teams answer compliance questions in seconds, catch deviations while there is still time to act, and find submission gaps before the agency does.

Sutra Intelligence (Flagship) · Sutra Manufacturing · Sutra Regulatory

Explore Sutra
Featured Product

Every customer who walks out of your queue is revenue you do not get back.

Serva Flow runs your walk-in flow end to end: predicts demand, keeps customers informed, and tells you — in dollars — what your queue is costing you by shift, by day, and by location.

"Most operators have no idea what queue abandonment is costing them. Serva Flow puts a number on it."

"A one-star increase in rating leads to a 5–9% increase in revenue. — Harvard Business Review"

"The signal is already in your data. Your team just has not had the time to look at it."

How It Works

Specialised agents. Specific workflows. Real outcomes.

Each Sahai product is powered by AI agents built for a single operational job — not a general model pointed at your data and asked to figure things out. Each agent watches, reasons, and acts inside the workflows your team already runs.

01
Connect

Your systems, documents, and operational data feed into Sahai. No manual tagging, no migration project.

02
Analyse

Agents watch the work as it happens, spot patterns, and surface the risks and signals your team would otherwise miss.

03
Recommend

You get specific, cited recommendations drawn from your own data — not generic advice from a model trained on the public internet.

04
Automate

Once you approve, the repetitive work — drafts, alerts, reports — runs on its own. Your team gets time back.

Why Sahai

What makes us different.

Built around the work, not the model

Every product starts with the actual workflow — front-of-house, batch release, submission review — and is designed around it. The AI follows the work, not the other way around.

Answers you can defend

Every recommendation comes with the reasoning and the source behind it. Your team understands why, not just what — so they can stand behind the decision.

Enterprise-grade tools, without the enterprise price tag

Independent operators and mid-size teams should not have to settle for spreadsheets while large enterprises automate the same work. We are here to close that gap.

Outcomes, not feature counts

We measure success the way you do — deviations caught early, submissions that get through cleanly, queues that move, reviews that point to a real fix.

Work with us early. Get more out of it.

We are bringing on a small group of design partners — operators and teams who want hands-on access to the founding team, real input into what we build, and founding pricing locked in before general availability. We bring the technology. You bring the operational context. The product gets sharper because of it.

What design partners receive:

  • Direct access to the founding team through implementation
  • Priority onboarding and configuration support
  • Founding pricing locked before general availability
  • A real seat at the roadmap table — your workflows shape what we build next