Serva — Now in private beta

Reputation, reviews, visibility & growth. One AI-powered growth engine.

A Sahai product for local and multi-location teams that need AI-assisted reputation, reviews, visibility, and customer engagement.

Serva is an AI-powered growth platform for local and multi-location businesses. It runs your reviews, Google Business Profile, social, ads, and customer re-engagement — so you can focus on the work.

60+
AI-native features
10
Capability domains
1
Unified inbox & dashboard
24/7
AI on duty for your reputation
Capabilities

Ten domains. One platform.

Serva is organised around the ten things that actually move a local or multi-location business forward. Pick a domain to explore the features inside.

Reputation Management

Unify every review, respond intelligently, and stay ahead of issues before they escalate.

01
Unified Review Inbox

Every review across every platform in one place.

02
AI Review Replies

Context-aware, on-brand replies drafted in seconds.

03
One-Click Review Responses

Approve and send tailored replies with a single tap.

04
Review Filters & Prioritization

Surface what matters: ratings, sentiment, source, urgency.

05
Real-Time Review Alerts

Instant notifications the moment a review lands.

06
Negative Review Interception

Route at-risk feedback privately before it goes public.

07
Sentiment & Topic Intelligence

Understand what customers love, hate, and talk about most.

08
Review Trend Tracking

Spot drift early — by location, product, or service line.

09
Reputation Health Score

A single, honest number that tells you where you stand.

10
Review-to-Proof Conversion

Turn five-star reviews into shareable proof, automatically.

Who Serva is for

Built for businesses that want to grow, not babysit dashboards.

Restaurants & cafés
Reviews, GBP, and re-engagement on autopilot.
Beauty & wellness studios
Bookings, reviews, and content in one flow.
Retail & boutiques
Local visibility and POS-driven campaigns.
Home services
Win local search and recover unhappy customers.
Fitness & studios
Build retention through reputation and re-engagement.
Franchises & multi-location
Scale brand voice across every site.

Stop managing tools. Start growing.

Book a 30-minute Serva walkthrough. We'll show you how it works on your actual business — your reviews, your GBP, your numbers.

Book a Serva walkthrough